Privacy Policy

At Ecobright Lanka (Pvt) Ltd ("we," "us," or "our"), accessible via https://www.ecobrightlanka.com, we are committed to protecting the privacy and security of our customers' and visitors' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, inquire about our sustainable energy products and services, or place an order through our platform and WhatsApp store.

By accessing our website or utilizing our services, you consent to the data collection and usage practices described in this policy.

1. Information We Collect

When you interact with our website or contact us, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, and physical delivery address provided voluntarily when filling out contact forms, placing orders, or requesting consultations for solar/energy solutions.

• Transaction & Billing Details: Details necessary to fulfill orders, process payments, or deliver goods across Sri Lanka.

• Technical & Usage Data: Information collected automatically when you visit our site, including IP addresses, browser types, device information, and browsing patterns collected via cookies and analytical tools.

2. How We Use Your Information

We use the collected information for specific business purposes, including:

• Processing, fulfilling, and delivering orders for sustainable energy hardware and products.

• Communicating regarding inquiries, orders, technical advice, or customer service requests.

• Sending order updates via SMS, email, or WhatsApp.

• Personalizing your experience and recommending energy solutions tailored to your residential, commercial, or state project needs.

• Improving website functionality, user experience, and service delivery.

• Protecting against fraudulent, illegal, or unauthorized transactions.

3. Information Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Trusted Service Providers: With logistics/courier partners, payment gateways, and technical providers who assist us in operating our business and delivering goods to you. These third parties are contractually obligated to keep your data confidential.

• Legal Requirements: When required by Sri Lankan law, judicial proceedings, or legal requests from government authorities.

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. While we follow industry standards to safeguard your data, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website uses cookies and similar technologies to optimize browsing experience, measure site traffic, and understand user behavior. You can choose to disable or modify cookies through your browser settings, though doing so may affect certain website functionalities.

6. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page with an updated revision date.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Company: Ecobright Lanka (Pvt) Ltd

• Registered Address: 496 C, Kumburuwaththa, Batapola, Sri Lanka

• Main Branch / Office: 140/5, Senanayake Rd, Kapuhempala, Galle, Sri Lanka

• Phone / WhatsApp: +94 70 208 9982

• Email: info@ecobrightlanka.com

• Website: https://www.ecobrightlanka.com